Speaking to a solicitor the other day I was told about “2 from 3″.
It’s a simple rule the solicitor learned from a senior partner as a young buck. When asked to deliver a new piece of work the wily old fox would say to the client:
“You can have any 2 of the following 3 things. You can have a good piece of work, a quick piece of work or a cheap piece of work. But, you can only have 2.”
What does that mean?
If you want a good piece of work quickly, it won’t be cheap.
If you want a cheap piece of work quickly, it won’t be as good.
If you want a good piece of work done cheap, it won’t be quick.
With that on the table the client knows what to expect and what to pay. I would also imagine once it’s said, there’s little recourse or complain either!
So simple and effective. Excellent. This is something that can be used in other businesses as well.